Kimberly S. Baker, Ph.D.

Adjunct Assistant Professor

  • Milwaukee WI UNITED STATES
  • Humanities, Social Science and Communication

Dr. Kimberly Baker researches the areas of rhetoric, composition, communication theory, composition and critical and analytical thinking.

Contact

Education, Licensure and Certification

Ph.D.

English

University of Wisconsin-Milwaukee

2018

M.A.

English

University of Wisconsin-Milwaukee

2012

B.A.

Communication

Marquette University

2001

Biography

Dr. Kimberly Baker teaches courses in business and technical communication, public speaking and presentations, user experience, creative thinking, communication theory, and composition. She holds MA and PhD degrees in English, specializing in professional and technical communication, with an emphasis in rhetoric and composition.
Her current research interests include the experience of user experience professionals in workplaces, user experience practices as quality-assurance methods, collaboration in university classrooms, and Milwaukee's Settlement Cookbook and its author Lizzie Kander.
Dr. Baker also holds an undergraduate degree in advertising, and nearly a decade of professional experience in publishing, marketing communications, project management, and trade media relations, including serving several Fortune 500 clients in the construction, industrial, and heavy-industry sectors.

Areas of Expertise

Creative Thinking
Rhetoric and Composition
User Experience
Technical Communication
Business Writing
Usability
Presentations

Accomplishments

MSOE CREATE Curriculum Integration Scholar

2021-Present

UW-Milwaukee Chancellor’s Graduate Student Award

2014 - 2015

Affiliations

  • Milwaukee Turner Society : Member
  • Association for Business Communication : Member
  • National Council of Teachers of English : Member
  • Coalition of Feminist Scholars in the History of Rhetoric and Composition : Member
  • Council for Programs in Technical and Scientific Communication : Member
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Social

Event and Speaking Appearances

Constrained by Culture: How Well-Meaning Organizations Minimize User-Experience Research

Louisiana Tech Usability Studies Symposium (LaTUSS), 2019  

“Usability Testing as Organizational Ethos Focused on Quality: Case Studies of Workplace Cultures

Association of Business Communicators International Conference (ABC), 2016  

Boxed Cake Mix and a Fully Stocked Kitchen: Usability Research Projects Can Help Ease the Classroom-Workplace Transition

Conference on College Composition and Communication (CCCC), 2016  

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Teaching Areas

Technical Communication

Developing and applying effective visual, data-driven strategies and tactics for creating documents and communicating complex information.

Business Communication

Applying industry best practices for developing and creating professional documents and rhetorical strategies for successful workplace communication.

Presentations & Public Speaking

Using strategic content organization, visual rhetoric, persuasion, and storytelling to deliver professional messages through in-person and digital communication.

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Research Interests

The Experience of User Experience Professionals in Workplaces

Organizational culture influences and shapes UX work, and UX professionals work within and against rhetorical and operational constraints imposed on them by the culture of their workplaces

Lizzie Kander and Milwaukee's Settlement Cookbook

The Settlement Cookbook played an integral role in helping assimilate immigrant women and girls from Eastern Europe into urban, American ways of cooking and eating through its use as an instructional text in the Milwaukee settlement house movement and community fundraising cookbook during the early 20th century

Relationships and Technology

(In progress) with Dr. Tammy Rice-Bailey and Dr. Jan Fertig, examining the impact of social media in forming and maintaining relationships for college students

Research Grants

MSOE CREATE Institute Curriculum Integration Grant

MSOE CREATE $3000

GS 1002 Technical Writing, TC 342 Professional Presentations

Selected Publications

Introducing a Writing Coach into an MBA Course: Perspectives of Students and Coaches

Journal of Technical Writing and Communication

Rice-Bailey, T., Baker, K.

2016

This article describes an interdisciplinary partnership that resulted in the introduction of a writing coach into an MBA class on critical and analytical thinking. By examining the response to this role by the writing coaches themselves and by the students enrolled in three sections of this new course, this exploratory study endeavors to answer the question: How can a writing coach best support student writing in an MBA course? Major findings are that students predominantly liked receiving written feedback and mini-lectures by the writing coaches, mini-lectures were met with mixed reviews, and there was a strong perception by participants that their writing had improved.

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What the Experience of User-Experience Work Within Organizations Can Tell Us About Preparing Students for Rhetorical UX Work, Self-Advocacy and Organizational Culture

Journal of Technical Writing and Communication

In progress

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